About Us
Our team consists of a leading expert: Stephen M Conroy, MSTC, MSCM. Stephen has extensive experience and his work can be found published in numerous places, and with great acclaim. Information about his experience, education, specialties, and some of his publications can be found below.
Stephen M. Conroy, MSTC, MSCM
Lead Writer and Editor
Stephen M Conroy is an award-winning technical and regulatory writer with a long history of success across a diverse range of fields. He is known for a strong focus on simplification and adaptability of documents, as well as User Experience (UX) and Internationalization.
Mr. Conroy was first published as an undergrad at UMass Lowell, has written numerous internal and customer-facing manuals and spec sheets, ranging from 1 to 1,300+ pages, has worked in fields ranging from defense industry and tech-sector to local government, and everything in between.
Mr. Conroy has extensive experience in Project Management, particularly governmental- and navigating and writing submissions for state and federal agencies such as environmental reviews and historic district variances.
He has received national awards for several of his projects, previously worked as a Director of Capital Planning and Development for the Commonwealth of Massachusetts, and is also a US Army Veteran.
Education
- Master of Science –Technical Communication, Northeastern University
- Master of Science -Construction Management, Northeastern University
- Bachelor of Arts -Irish History, University of Massachusetts at Lowell
- 88M Certificate -Army Transportation Logistics, US Army Transportation School
- 12B ‘Sapper’ Certificate-Army Combat Engineering, US Army Engineer School
Specialties
- Writing master policy and procedure manuals
- Press releases/public statements
- Modernization of legacy document systems
- Regulatory document form creation, writing, and submission
- End-user manual/specification sheet/web written content development, writing, and UX audits
- Production instruction/documentation creation and audits
Notable Works
- ‘Irish Civic Leaders of the 20th Century’– Boston Irish Reporter Newspaper, 2012 year-long series
- User manuals, specification sheets, process followers, style guides – Kidde-Fenwal (United Technologies/Raytheon Technologies), Tark Technologies, Laser Projection Technologies
- Master project file framework, specification book templates, daily log templates, contracts, urban design, design documents, regulatory documents – Lowell Housing Authority
- Master’s thesis ‘Overcoming Communication Challenges in Technical Environments’, Northeastern University
MSCJ, MPH Director of Policy Analysis and Development
With over 15 years in law enforcement experience, Sgt. Cavanaugh has worked on developing policies and procedures for various agencies. He has created and documented field training programs that have been very successful, as well as written numerous policies that had a commonsense approach.
Lead Writer and Editor
Stephen M Conroy is an award-winning technical and regulatory writer with a long history of success across a diverse range of fields. He is known for a strong focus on simplification and adaptability of documents, as well as User Experience (UX) and Internationalization.