FAQ's
What areas do you serve?
We serve the US, Ireland, UK, and Canada (English documentation only)
Where are you based?
Although we travel as needed to our clients’ locations, we primarily work in our office in Londonderry, NH.
Do you use AI?
No- absolutely not. AI is not accurate, reliable, secure, and we consider it to be a form of plagiarism.
Do you outsource any work at all?
No- we do all of our work in-house here in New Hampshire, with the sole exception of when an outside subject matter expert (SME) is needed to consult on our work, for example: architects, structural engineers, etc.
Do you have a security clearance?
Mr. Conroy has an inactive security clearance via the US Army, however he can obtain security clearances as needed.
What are your fees?
Our rate is $150/billable hour. Some projects are very fast to finish, whilst others require significant time commitments depending on multiple factors. We are happy to provide rough estimates of expected fee totals of projects as requested.
Travel time is charged differently at a much lower rate depending on the type of travel and time commitment.
Do you offer graphic design and marketing services?
No. However, we do offer User Experience (UX) auditing, which can include assessing marketing documents for usability.
What formats do you use?
We supply documents in standard PDF format with security features built in.