Privacy Policy
Privacy Policy
Effective Date: August 17, 2025
Boston Technical Communications
At Boston Technical Communications, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you engage with our technical writing services, visit our website, or communicate with us.
- Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and other identifiers you voluntarily provide when contacting us or requesting services.
Business Information: Project details, documents, and content you share with us for technical writing, editing, or consulting purposes.
Website Data: Non-identifiable data such as IP addresses, browser type, device information, and cookies to improve website performance and user experience.
- How We Use Your Information
Your information is used for the following purposes:
To provide and deliver technical writing and related services.
To communicate with you regarding projects, billing, and support.
To improve our services, website functionality, and user experience.
To maintain internal records and comply with legal obligations.
- Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:
Service Providers: With trusted vendors or subcontractors who assist in delivering our services (e.g., secure cloud storage, payment processors).
Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, where client information may be transferred as part of the business.
- Data Security
We implement industry-standard safeguards to protect your personal and business information from unauthorized access, use, or disclosure. While no method of transmission over the Internet or electronic storage is 100% secure, we take reasonable steps to ensure your information remains protected.
- Data Retention
We retain your information only as long as necessary to provide services, meet legal requirements, or resolve disputes. Project-related data may be deleted upon request once services are completed.
- Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data, subject to legal and contractual obligations.
Opt out of non-essential communications.
To exercise these rights, please contact us at conroy978@yahoo.com.
- Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, track website performance, and analyze visitor behavior. You may disable cookies in your browser settings, but certain features of the site may not function properly.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.
- Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Boston Technical Communications
Londonderry, NH 03053